Privacy Policy — Simple Version
Here's a plain-English summary of how we handle your data.
What we collect:
- Basic info (name, email, phone)
- Photos, videos, inspection files you upload
- Job notes and claim details
- Billing info (handled by Stripe)
- Device information (browser, IP, etc.)
How we use it:
- To run SkaiScraper
- To generate AI summaries and reports
- To help contractors and clients work together
- To personalize your feed and Trending page (based on your interests — see below)
- To improve the platform
Personalization — how it works:
- We notice what you engage with (project types, pros you view, topics) and your city/state, and use that to show you more relevant stories, jobs, and pros
- That interest profile stays inside SkaiScraper — never sold, never shared with advertisers
- It never looks at your claims, job documents, private photos, or messages
- You can turn it off anytime in Settings → Privacy
SkAI Memory — property data:
- Reports and documents on your projects (like roof measurement reports and inspections) may be scanned by AI to pull out property facts — roof size, pitch, materials, condition
- Those facts get saved to the property's SkAI Memory history so future estimates and reports start accurate
- SkAI Memory stays inside the company working on your property — never sold, never used to train outside AI models
- Admins can correct or delete it anytime
The guardrail — private vs. shareable:
Always private, no exceptions: your claims, job details, budgets, documents, workspace photos, and messages. These live between you and your pro only.
Shared only if YOU choose: your public profile, before & after photos you opt into, project story titles, community posts about your experience, and reviews you leave.
What we don't do:
- We don't sell your data
- We don't use your data to train large external models
- We don't allow unauthorized access
Your choices:
- You can request your data
- You can delete your data
- You can export your data
- You can close your account at any time
Security:
We encrypt and protect your data, but no system is perfect.
Questions? support@clearskaitechnologies.com