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Privacy Policy

Version 2026-07Plain-English version

Privacy Policy — Simple Version

Here's a plain-English summary of how we handle your data.

What we collect:

  • Basic info (name, email, phone)
  • Photos, videos, inspection files you upload
  • Job notes and claim details
  • Billing info (handled by Stripe)
  • Device information (browser, IP, etc.)

How we use it:

  • To run SkaiScraper
  • To generate AI summaries and reports
  • To help contractors and clients work together
  • To personalize your feed and Trending page (based on your interests — see below)
  • To improve the platform

Personalization — how it works:

  • We notice what you engage with (project types, pros you view, topics) and your city/state, and use that to show you more relevant stories, jobs, and pros
  • That interest profile stays inside SkaiScraper — never sold, never shared with advertisers
  • It never looks at your claims, job documents, private photos, or messages
  • You can turn it off anytime in Settings → Privacy

SkAI Memory — property data:

  • Reports and documents on your projects (like roof measurement reports and inspections) may be scanned by AI to pull out property facts — roof size, pitch, materials, condition
  • Those facts get saved to the property's SkAI Memory history so future estimates and reports start accurate
  • SkAI Memory stays inside the company working on your property — never sold, never used to train outside AI models
  • Admins can correct or delete it anytime

The guardrail — private vs. shareable:

Always private, no exceptions: your claims, job details, budgets, documents, workspace photos, and messages. These live between you and your pro only.

Shared only if YOU choose: your public profile, before & after photos you opt into, project story titles, community posts about your experience, and reviews you leave.

What we don't do:

  • We don't sell your data
  • We don't use your data to train large external models
  • We don't allow unauthorized access

Your choices:

  • You can request your data
  • You can delete your data
  • You can export your data
  • You can close your account at any time

Security:

We encrypt and protect your data, but no system is perfect.

Questions? support@clearskaitechnologies.com

SkaiScraper